Use Uodly's AI engine to analyze your conversations and receive a robust report with customer sentiment, problems, praise, and much more. Get personalized guidelines to improve your service, site, or app — and increase adoption of your service or product.
Your data is processed with complete security and privacy.
In our analysis area, you are in control. Depending on your goal, Uodly analyzes your conversations and generates two different kinds of strategic reports:
Uodly analyzes the chats to identify how what was said and the content of the interactions can generate insights, improvements, and adjustments. You can then apply them to your site, app, email marketing, or within your WhatsApp Business service itself.
Here the focus is the human side — the sales process and how your services are communicated. The report shows how to improve conversation quality, customer frustrations, failures, and the relationship overall.
Uodly delivers visual clarity so you can act fast.
In the 08/25 journey, the customer reported the outage, received a ticket number and a restoration estimate, and rated the service as “Good”.
“I reported the Power Outage and the ticket generated for your request was: 491247622”
Preserve this lean flow as the reference standard and replicate its objectivity in the billing and reconnection flows, which are far more confusing today.
The process is simple and takes less than a minute.
In WhatsApp Business: options → Export chat (.txt).
Log in and open the analysis area.
Direct the report: UX or CX.
Difficulties, praise, repeated terms…
Upload 1 to 10 .txt conversations and, if you want, trim the period.
Personalized guidelines, ready to apply.
WhatsApp doesn't let you export several conversations at once, and analyzing a single conversation uses a credit and yields a less complete report. That's why on Uodly you gather 1 to 10 conversations (.txt) and run them all in a single analysis — the more conversations, the richer and more representative the report.
1 to 10 conversations · just 1 credit · no extra costSelect UX (User Experience) if you want a report focused on generating insights, guidance, and adjustments for your site or app. Otherwise, choose CX (Customer Experience) to receive guidelines on how to improve conversation quality, response time, the relationship overall, and much more.