SolutionsUX EVALUATIONS

UX evaluation with a score, sentiment, and comparison in every recording

Uodly turns any real recording — of usage, support, or a review — into a complete UX Report: a deterministic UX Score, the dominant sentiment, the identified pain points, and a direct comparison against reference Design and Content Systems.

Professional analyzing a UX evaluation report on a laptop

Use the UX Report to understand and compare your product's experience

End-to-end evaluation

Go beyond a single flow: understand how the entire experience is perceived, from first contact to task completion.

Comparison across versions

Track the UX Score of the same journey over time and see whether a design change really improved the experience.

Decisions backed by evidence

Bring a number and qualitative evidence together to the meeting — not just the opinion of whoever tested last.

Patterns at scale

Upload several recordings of the same journey and see which pain points recur across different users, and which are isolated exceptions.

Comparison with Design and Content Systems

The UX Score comes from a direct comparison between what was observed in the recording and your Design and Content System's reference standards.

Segment sensitivity

The evaluation takes your industry benchmark into account — technology, e-commerce, fintech, delivery, travel — not a generic yardstick.

The advantages of Uodly's UX evaluation

Traditional metrics like NPS or CSAT tell you whether something is good or bad, but rarely why — and they arrive too late to guide the next design decision.

Uodly generates a deterministic UX Score: the same recording, analyzed twice, produces the same result — because the score comes from an objective comparison against reference Design and Content Systems, not a subjective impression from whoever watched the video.

The result: your team starts tracking the product experience with a number that's comparable across versions, teams, and squads — backed by sentiment, pain points, and actionable recommendations.

Product team reviewing a UX evaluation report

Frequently asked questions about UX evaluation

Quick answers on how Uodly's UX Report works.

What is a UX evaluation on Uodly?

It's the analysis of a real recording (usage, support, or review) that generates a UX Score, the dominant sentiment, the main pain points, and a comparison against reference Design and Content Systems.

How is the UX Score calculated?

The score comes from comparing what was observed in the recording against your Design and Content System's reference standards, deterministically — the same input always produces the same result.

Can I compare the UX Score between two versions of my product?

Yes. By running the same type of recording before and after a change, you track whether the UX Score improved, worsened, or stayed stable.

Is the evaluation only for tech products?

No. The UX Report adapts to your segment's benchmark — e-commerce, fintech, delivery, travel, among others.

Do I need several recordings, or is one enough?

One recording already generates a complete UX Report. With several recordings of the same journey, you also identify which pain points recur across different users.

Is the evaluation always the same for the same recording?

Yes. The UX Score is deterministic: the same recording, analyzed again, returns the same result.

See your experience's UX Score in minutes

Upload a real recording and get a complete UX Report — score, sentiment, pain points, and comparison — ready to support your team's next decision.

Generate my UX Report