Uodly turns videos and audio from real experiences into UX guidelines. To do this, we handle data with care — this policy explains, plainly, what we collect, how we use it, and what your rights are.
Updated on June 24, 2026Name, email, and authentication data (via social login or email/password) to identify you and grant access to the workspace.
The video/audio files you upload for analysis. This content is processed to extract the audio, generate the transcript, and analyze the video frames.
The UX actionables you enable in each analysis, used to direct the report.
Credit purchases are processed by Stripe (card or PIX). We do not store your card details — we keep only the purchase record (package, amount, date, and credit validity) for your history.
Technical information (device, browser, usage events) to keep the service stable and improve the experience.
The media's transcript and video frames, together with the context and the chosen actionables, are sent to our analysis engine to produce a UX Score, insights, journey, and recommendations.
We use aggregated usage data to fix issues, measure performance, and improve features.
We send transactional emails (confirmations and credit purchase receipts) and, only with your consent, product news.
We do not sell your data. We do not use your media, transcripts, video frames, or reports to train AI models without your explicit consent.
For transcription, video-frame analysis, and other analyses, we use AI and infrastructure providers (e.g., speech transcription services and multimodal language models) under contract, which process the data only on our behalf.
When analyzing a public third-party video/audio, you represent that you have a legal basis to use it. Uodly processes this content only for your analysis and does not redistribute it.
When data is processed outside your country, we apply appropriate contractual safeguards (e.g., standard data protection clauses).
The uploaded file is used only to generate your report and is automatically deleted from our storage right after generation. We do not keep the original audio, video, or text.
They remain stored in your workspace until you delete them or close your account.
When you delete your account, we remove your personal data and media within 30 days, except for legal retention obligations.
You can access and export your data and reports at any time.
You can correct account data and request the deletion of media, transcripts, video frames, and reports.
You can withdraw consents (e.g., marketing communications) without affecting your use of the service.
Reach us at contato@uodly.app — we reply within 2–3 business days.
We use encryption in transit and at rest, access controls, and continuous monitoring to protect your data.
We use essential cookies for authentication and preferences, and optional analytics cookies that you may refuse.
Talk to our data protection team. We reply within 2–3 business days.
This document is an informational model for the Uodly context and does not replace legal advice. This is a courtesy translation provided for convenience: in case of any divergence, the Portuguese version prevails.